Privacy Policy for Majestic Kenya Safaris

At Majestic Kenya Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to inform you about our collection, use, disclosure and protection of your information during your visit to our website or use of our services.

1. Information We Collect

1.1 Personal Information

We may obtain personal information that you provide directly to us, such as:

• Name, email address, phone number, and mailing address
• Travel documents and passport information
• Payment information
• Dietary and health information relevant to your safari
• Emergency contact details

1.2 Automatically Collected Information

We may automatically collect certain information about your device when you visit our website, such as:

• IP address
• Operating system, version and platform
• Time zone setting and location
• Other technology used on the devices you use to access our website

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Please refer to our Cookie Policy for further information.

2. How We Use Your Information

The information we collect is used for a number of purposes, such as:

• To process and confirm safari bookings
• To provide you with information about your safari and our services
• To offer customer service
• To provide you with a more personalised experience on our website
• To improve our website and services
• To send promotional emails regarding new offers, special deals or other information we believe you may be interested in
• To meet legal requirements

3. Disclosure of Your Information

We may share your personal information with:

• Our employees and agents who need this information to provide services to you
• Third-party service providers that provide services on our behalf (including payment processing, data analysis, email delivery, hosting services and customer service)
• Suppliers and partners that are part of your safari experience
• Government and regulatory authorities as required by law

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable technical and organisational precautions to ensure that your personal data is not accessed, disclosed, altered or destroyed without your permission. But nothing is 100% secure when it comes to transmission via the Internet or electronic storage, and we cannot guarantee absolute security.

5. Your Rights

You may have certain rights over your personal information, depending on where you are, such as:

• The right to access the personal information we hold about you
• The right to ask for correction of inaccurate information
• The right to ask for deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability

If you wish to exercise these rights, please contact us using the details at the end of this policy.

6. Data Retention

Your personal information will be kept for as long as needed to achieve the purposes described in this Privacy Policy, or for a longer period if required or permitted by law.

7. Children’s Privacy

Children under 13 years of age are not the target audience of our website and services. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has given us personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Majestic Kenya Safaris

Email: info@majestickenyasafaris.co.uk

Phone: +254 711 547299

Address: Majestic Kenya Safaris,

Cianda House, Koinange Street, Room 203